Privacy policy

1. IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

  • Owner: TECHER TEAM, S.L. (hereinafter, " TECHER TEAM "), a company registered in the Mercantile Register of Valencia (Spain) in Volume 10669, Book 7950, Folio 51, Section 8, and page V-187.662.
  • Registered office: Avda. Marqués de Sotelo, 9-9 (46002 - Valencia, Spain)
  • VAT NO: B40580771
  • Telephone: (34) 960445205
  • Email: info@techerteam.com

2. INFORMATION AND CONSENT

This Privacy Policy explains what personal information TECHER TEAM collects, uses, shares and processes about users (" Users " or " User" ) who interact with TECHER TEAM on our websites, applications, services, where applicable, connected devices (such as augmented or virtual reality goggles) and other offerings (" Offering " or " Offerings ").

In accordance with current European and national Data Protection regulations, by accepting this Privacy Policy the User gives his/her informed, express, free and unequivocal consent for TECHER TEAM to process the personal data collected through the visuamed.com website and its Platform (hereinafter, the " Website ") either through the forms provided, or through the information collected by cookies, or by any other means.

Likewise, the User consents to this data being processed by TECHER TEAM by applying the required organisational and security measures.

The User guarantees that the personal data provided to TECHER TEAM is true and accurate, and TECHER TEAM will not be held responsible for any incident arising from the inaccuracy or falsity of the information provided by Users, beyond the possibility that the User has to exercise their right to rectify it.

3. PURPOSE OF DATA PROCESSING

In addition to managing requests for information, content or services expressly requested by Users or with their consent, TECHER TEAM has a legitimate interest in using the information collected to:

  • improving the web, its management and security;
  • carry out studies to analyse the relevance and use of the Web, including through anonymised information;
  • where permitted by applicable regulations, inform Users about the services offered by TECHER TEAM through publications, seminars and other initiatives;
  • in the purchase and delivery of products and services, to accept and manage orders, deliver services, process payments and communicate with you regarding services and promotional offers;
  • to analyse, improve, personalise and evaluate our Offerings and your use of them, and to develop new Offerings. This may include analysing your responses to consumer surveys;
  • market or advertise our Offerings and the offerings of our affiliates, business partners and certain third parties;
  • perform analysis of the interactions that the User makes with the Platform.
  • provide customer support services, including resolving your queries and complaints (including problem resolution), whether you contact us by telephone, text message, email, chat, forms, letter, the Website or through social media owned by TECHER TEAM;
  • detection, prevention and investigation of criminal and other unlawful activities; protect user safety and security; and exercise our civil rights in court. For example, when necessary, we may share your Information with law enforcement agencies or use it to bring legal action against you to enforce our rights;
  • comply with obligations imposed by law. For example, complying with accounting regulations, responding to requests for individual rights, and complying with requests from regulators, judicial authorities, and governmental and law enforcement agencies.

Please note that while Information may be processed for more than one purpose, for example, the information we obtain when you provide our Offer may also be used to improve and develop our services. Not all of the purposes or processing activities set out below apply in all cases. Our particular use of your information will depend on the Offering you sign up for and how you interact with us, including the permissions you grant us and other controls you exercise in connection with our processing of your information.

TECHER TEAM is authorised to process Users' data on the basis of the express consent of the data subject, as requested in each specific case.

4. DATA COLLECTED

When you enter and visit the Website, no data is automatically recorded that would allow the user to be identified by name. However, certain information is collected and recorded in TECHER TEAM 's systems and therefore TECHER TEAM (e.g., type of Internet browser, operating system, IP address from which the Website is accessed) in order to improve the User's browsing experience and the management of the Website itself.

Without prejudice to the foregoing, in order to access certain information or to use certain services on the Website, such as the use of the Platform, TECHER TEAM may require certain personal data from the User: name, surname, medical speciality, registration number, hospital in which he/she works, position held, personnel in his/her charge, e-mail address, curriculum, country, addresses, telephone number, company, position and professional contact details.

In addition to the aforementioned data, it is also possible to add other information related to personal content provided by the User, information related to networks and connections accessed by the User, data derived from the use of TECHER TEAM services and data derived from transactions carried out in reference to TECHER TEAM products or uses. The aforementioned data should be understood to be by way of example, and in no way limited to.

The obligatory or optional nature of the data requested from the User will be indicated on the corresponding form by means of an asterisk. Failure to provide certain information marked as compulsory may make it impossible for us to provide our services.

With regard to the personal information provided, as indicated in this section, TECHER TEAM undertakes not to alter the content of any of the data provided.

5. DATA RETENTION TIME

TECHER TEAM, will only keep the personal data of users for the time necessary to carry out the purposes for which they were collected, as long as the consents granted are not revoked. We retain your personal information so that you can use TECHER TEAM's services on an ongoing basis and for as long as necessary to fulfil the purposes described in this Privacy Policy, as required by law, or as otherwise communicated to you by us.

  • Purposes related to the performance of a contract: as regards the use of your information for the management of contractual obligations we have with the User, we will retain such data for the duration of the contract and for ten years thereafter in order to be able to respond to any subsequent queries or complaints.
  • Purposes related to compliance with legal and regulatory obligations: certain information must be kept for the periods required by the specific applicable regulations (tax, commercial, money laundering, etc.).
  • Purposes related to the management of enquiries made through the enquiry form: your data will remain active until the resolution of your request for information.
  • Purposes related to the management of the personnel selection process: the data you provide us with in relation to the job offers you wish to subscribe to will be kept for one year, from the date of the last update.

After the retention period has expired, the Information is securely deleted unless it is necessary to retain it in order to bring, exercise or defend legal proceedings. If you require further information in relation to the applicable retention periods, please contact us using the contact methods set out below.

6. SECURITY MEASURES

TECHER TEAM is committed to the protection of personal data and the privacy of Users, and in order to protect the different types of data reflected in this privacy policy, the security levels required by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data, adapted to the nature of the data being processed at any given time, will be adopted.

7. DATA COMMUNICATIONS

TECHER TEAM informs the User that their data may be communicated to third parties -data processors- in order to be able to deal with their requests, manage the services they contract and inform them about services, events and news related to our professional activity. Your data may also be used for the purpose of generating information from which to derive trends and information on the effectiveness of the services provided by TECHER TEAM, all with the aim of improving the services provided to TECHER TEAM users.

The third parties/companies/entities to whom the personal data collected is transferred will act as data processors, and will only be transferred this personal data when it is necessary in order to provide the services contracted with TECHER TEAM or to carry out any action previously accepted by the User.

The third parties that may be subject to the transmission of data include, but are not limited to, the following: advertisers, entrepreneurs and companies commercially related to TECHER TEAM, measurement analysis and reporting companies, service providers, researchers and academics.

In addition, we inform you that certain data, within the framework of the regulations in force, may be communicated to the competent authorities in the exercise of their functions.

TECHER TEAM does not have service providers for the maintenance of the platform outside the European Union, so there are no international data transfers.

Some of our services contain links to other sites, including Social Media Sites, for customer interaction and marketing purposes. Visitors should consult the privacy policies and terms of those other sites before submitting their personal information, as we do not exercise control over the personal information that is submitted to or obtained by those third parties.

We may from time to time offer services that are sponsored by or co-branded with certain third parties. Through these relationships, in the course of doing business, these third parties collect or obtain personal information about you. We do not exercise any control over such third parties' use of personal information. We encourage you to read their privacy policies to learn about their data practices before providing information through sponsored or co-branded content or programs.

8. USERS' RIGHTS

The User may exercise, at any time and free of charge, the following rights where applicable if TECHER TEAM as owner of the VISUAMED trademark is responsible:

  • Right of access, knowledge, updating and rectification : You may request details of the Information held by us, together with a copy of your Information, and correction of any errors it may contain.
  • Right to erasure or deletion ("right to be forgotten"): The right, in certain circumstances, to request that your Information be deleted. In specific cases, we may not be able to delete certain types of Information; in particular, where we are required by law to retain it.
  • Right to portability : The right in some cases to receive your Information in a digital format or to have it sent directly to another Data Controller (where technically feasible).
  • Right to object: The right to object (on grounds relating to your particular situation) to the processing of your Information based on our legitimate interests or the consent you have given us.
  • Right to revoke consent : You may revoke your consent at any time with respect to any processing of Information that is based on consent.

The user can contact TECHER TEAM as the owner of the VISUAMED trademark by writing to TECHER TEAM at Avda. Marqués de Sotelo, 9-9 (46002 - Valencia, Spain) or by sending an e-mail to info@visuamed.com  (Indicating name, surname, e-mail address, ID card or passport number). You can also contact the Spanish Data Protection Agency.

Your exercise of these rights is subject to certain exceptions in the public interest (e.g., the prevention or detection of crime) and in our own interests (e.g., maintaining the confidentiality of legal advice). If you exercise any of these rights, we will check that you are actually entitled to do so.

The fact that the User may revoke his/her consent to the processing of his/her personal data at any time shall not affect the processing of the data that TECHER TEAM may have carried out at any time prior to said revocation.

9. MODIFICATION OF THIS PRIVACY POLICY.

In the event of a change to the terms of this Privacy Policy, we will notify the User of the new policy and, if necessary, seek the User's consent.

10. ACCEPTANCE OF THE PRIVACY POLICY

The User acknowledges having read and understood this Privacy Policy and expressly agrees to be bound by the terms set forth herein, to the full extent and scope thereof, without exception to any of its provisions.

Last update: February 2022